We offer shipping services from Nyack, New York, to customers both within the United States and internationally. We use the United States Postal Service (USPS) as our primary shipping carrier. Shipping rates are calculated based on the buyer's location and the weight of the order. These rates will be displayed during the checkout process

Please allow up to 5 business days for your order to be processed and shipped. Once your order is shipped, you will receive a confirmation email containing your tracking number.

The delivery time will vary depending on the shipping method selected and the destination. Please note that delivery times may be affected by external factors such as weather conditions or delays in the shipping carrier's network

We regret to inform you that we cannot be held responsible for lost items or stolen packages after they have been marked as "Delivered" by the shipping carrier. If you have concerns about the security of your delivery location, we recommend providing a secure and monitored delivery address to minimize the risk.

Unless an item is defective or the wrong order was sent, we do not accept returns or exchanges for any other reasons, including but not limited to buyer's remorse or change of mind

To initiate a return or exchange for a defective or incorrect item, please contact beast@hardbody.nyc, providing your order number and a description of the issue. We will guide you through the return process and provide further instructions.

At Hardbody.nyc, we highly value your privacy and want to assure you that we handle your personal information with utmost care. When you visit our website or make a purchase, we collect essential details like your name, email address, shipping address, and payment information. Additionally, we may automatically gather certain data, such as your IP address and browsing behavior. Rest assured, we never sell, rent, or trade your personal information to third parties for marketing or any other purposes. We use your data to process orders, provide customer support, and with your consent, send you order notifications and promotional materials. Our commitment to data security means we employ reasonable measures to protect your information, though we cannot guarantee absolute security. If you have any concerns or questions about your privacy or our practices, please don't hesitate to reach out to us at beast@hardbody.nyc. Your trust is vital to us, and we aim to offer a safe and enjoyable shopping experience at Hardbody.nyc.